Frequently Asked Question
If you have any questions, come here to find the answers to your queries.
What is the status of my order?
To check your order status, simply log into your account and click “Order History.”
When is my credit card charged?
Your credit card will be charged within 24 hours from the time you place your order.
Do l need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information. Additional features will be added to the account page in the near future.
Do you ship internationally?
We currently ship to the United States, Canada, United Kingdom, and Europe. To change regions, simply click on the region icon near the Cart on the top right corner of the website and select from the list of shipping destinations. We will continue to launch shipping to other regions. For updates, subscribe to our email list or follow us
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You can request a new password, by clicking here and selecting “I Forgot My Password” where you will be prompted to enter your email. You will receive an email with a link to reset your password.
